#ZCLOUD CODES ANDROID#
Crash when launch zCloud app on android 4.0.3. Added custom slideshow interval settings Select different folders to upload your photos, music, videos, and any other files
#ZCLOUD CODES TV#
Added additional casting support for Samsung Smart TV series, LG Smart TV series, Roku 3rd Generation, and Amazon Fire TV Automatically upload your photos from your devices to your connected ZyXEL NAS Compatibility: Requires Android or later. Support multiple languages(Deutsch, Nederlands, Traditional Chinese, English). A sale, something an agent said, or something only your organization tracks.Want to access your contents (photos, music, and videos) from your ZyXEL NAS on your Android device(s)? ZyXEL'szCloud app does that! Projects allow you to organize and restrict based on logical grouping. Group interactions, evaluations, agents, and evaluators. Receive messages when important events happen. Use mute on demand for sensitive data or IVR systems. Mark segments of a call in order to download important snippets or integrate with external systems. Manually edit or redact through API commands. Mute a segment of audio and video even after the recording has ended. Pull from your telephony platform or add with API commands. When a new piece is added, a new column is automatically available. Download calls and files anytime.Īny amount of custom data can be added to an interaction. Playback audio, video, and view other interactions with a tool designed for your workflow. Show your logo, your company colors, and even use your organization's domain.
#ZCLOUD CODES UPDATE#
Add interactions, update configuration, get data, and integrate with other systems. Use the same UI to add agents or configure recording servers.Įverything is available using API commands. Seasonal spikes and quick growth can easily be accommodated.Īll configuration is controlled from a single spot. Start with a single agent and grow to thousands of concurrent recordings. Tools, processes, agreements, and more to help you comply with PCI, HIPAA, or other regulatory requirements.
Transactions, files, databases, and configuration are all locked down and encrypted. When something changes an audit log is kept and can be retrieved using reports. Include images, emails, text messages, tables, and more.Įvery action is recorded. Your organization controls your directory and its rules.Įach record can consist of any number of files.
Use the same credentials to sign in as you use for your PC. All data is available to build your tables from. Evaluate interactions from from these lists in order or pick and choose.īuild your own reports including filters and sub-reports. Manually or randomly create lists for evaluators. Calibrate, Arbitrate, and Coach from there. Trigger recordings on call events or via API commands.Įvaluate calls and interactions with fully customizable forms and scoring methods. Record any number of monitors in any configuration. Integrated with Avaya, Genesys, Cisco, or any VoIP system. Record audio through your telephony platform or upload directly via APIs.
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